Cancellation policy

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Order Cancellation:

Webinfosys strives to provide excellent products and services. However, we understand that sometimes cancellations are necessary.

For Services:

Before Project Start: You can cancel your order at any time before the project start. Please contact our customer support team via email info@webinfosys.net to initiate the cancellation process.

After Project Start: Once your project has started, cancellations or changes to the order cannot be made.

For Products:

Products like google mail, rediff mail, Microsoft mail, domain, SSL, hosting, etc once purchased from our end for you, there can’t be cancelled.

Refund Policy:

Refund Eligibility: Refunds will be processed for cancelled orders within 7-10 business days.

Refund Method:ng> Refunds will be issued through the original payment method.

Refund Amount: You will receive a full refund of the product or service price if the service has not started or product not purchased on your behalf, minus any applicable shipping costs.

Exceptions:

If you want money refund after work/ project started for services like website, mobile app or digital marketing, then we will process your refund by deducting the services we already done from your paid money if any balance is there.

Contact Us:

If you need to cancel your order or have questions about our cancellation policy, please contact our customer support team:

Phone: +011-49425953

Email: info@webinfosys.net

Changes to This Policy:

We reserve the right to modify or update this cancellation policy at any time. Changes will be effective immediately upon posting on our website.

Last updated: 26th Nov 2024

By using our website and placing an order, you agree to our cancellation policy.